Hosted
PBX

Nova Telecom can quickly and easily provide you with a web-based phone system in the cloud.

Businesses previously had to spend big money purchasing and maintaining a cumbersome, limited and expensive hardware PBX to manage their incoming and outgoing calls, along with their internal extensions. These systems (Nortel, Avaya, Panasonic, Samsung, etc) typically required licences and expensive maintenance contracts, together with ISDN BRA, FRA or PRI lines feeding them, costing a small fortune in line rental.

The good news is that far greater functionality and flexibility is available nowadays using cloud technology, at a low, pay-as-you-go price. Rather than spending a lot of capex up front in purchasing a phone system, or spending lots of opex on maintaining one, innovative businesses can now use a hosted PBX with no cumbersome on-premise hardware. This means that costs can not just be reduced significantly, but spread out over longer periods.

We can help you to set up your:

  • Extensions
  • Inbound/DDI Numbers
  • Voicemail
  • Call Recording
  • Call Forwarding
  • Music On Hold
  • Hunt Groups
  • Ring Groups
  • Conference Bridges
  • Follow-Me
  • Time Rules

For example, we could configure your Hosted PBX to direct all incoming calls to your sales number to call three sales agents’ extensions at the same time and if unanswered after 10 seconds ring a mobile, then a voicemail. Or if the call comes in after 8pm then go straight to a destination of last-resort, for example a call centre, voicemail or paging service.

Imagine how you could increase the level of service your customers are getting with all of this functionality – managed by our trained engineers to your specification? The system is totally flexible. If you can think of it, it can probably do it.